Frequently Asked Questions
Quick answers to help you stay connected while traveling.
📱 Device Compatibility
Most modern iPhones, Samsung, and Google Pixel devices support eSIM. You can check your phone settings for “eSIM” or “Digital SIM”.
⚙️ Installation & Activation
Activation happens when you arrive at your destination or when you enable the eSIM, depending on the plan.
💳 Billing & Refunds
Refunds are available for unused plans. Once the eSIM is activated, refunds may not be possible.